Free UK Shipping On All Orders!

FAQs

FAQS

HOW DO I PROCEED THROUGH THE CHECK OUT PROCESS?

Once you have finished adding items to your Cart, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the checkout process.

WHAT METHODS OF PAYMENT DO YOU ACCEPT?

We accept Credit Cards, Debit Cards, Apple Pay, Google Pay.

HOW SAFE IS MY PERSONAL INFORMATION?

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the checkout process. For more information on how we secure and use your information, please consult our Privacy Policy.

WHICH BROWSER SHOULD I USE TO VIEW YOUR SITE?

We highly recommend that you browse with the latest version of Microsoft Internet Explorer, Mozilla Firefox, Google Chrome or Apple Safari.


HOW DOES SHIPPING WORK?

lowpricetrends.com partners with global merchants and artisans in order to provide you the best prices and the highest quality products.

This means that your order is shipped from global areas such as Germany, USA, Russia and China.Our global suppliers provide tracking numbers and we do offer a 100% satisfaction guarantee.

Because we ship directly from our partners in these countries, your item may take 7-30 business days to arrive. Please do not panic if it does not show up immediately, it's on its way.


WHAT IF I NEED TO RETURN SOMETHING?

No worries! Contact us at ioanabarbuta@mail.com and we'll help guide you through the process to send the item back.


*Medical and personal care items are not returnable due to hygiene concerns. 

Product results are not guaranteed and may vary per user ***


CAN I CANCEL MY ORDER? 

Yes. Cancellations must be made within 24 hours of order placement. Send us an email within 24 hours and let us know the reason why you wish to cancel your order.
All refunds will be process within 24-48 hours before the fund reflects on customer’s bank account.


HOW DO WE CONTACT YOU WITH PRESS INQUIRIES?

 Reach us via email at ioanabarbuta@mail.com and we'll get back to you within 24 hrs.